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Safeway (Woolworths) & cork taint

Posted: Fri Sep 03, 2004 5:00 pm
by RedRay
Thought you might be interested in this experience. At various times I have purchased a number of bottles 1994, 1997, 1998 Wynns Michael Shiraz (and other hi end wines) from my local Safeway Store...(read Woolies for non Vics). I opened a '94 last Saturday to find it absoluely undrinkable. Very dissapointing. Opened another which was fine.

I immediately recorked the dud bottle and took it back. I explained the problem and they replaced the bottle with another '94 (they still had stock). There was no fuss or bother and they did it with a smile. One happy (return) Customer!!!!!!!!

Thanks Safeway!

(Note I have no financial interest in Woolwoths and am a customer only!) :D

Posted: Fri Sep 03, 2004 7:07 pm
by TORB
Ray.

Good that they replace it without any problems but I have one concern about this sort of situation.

In my local Mac's (Woollies bottl'o) they have a number of older vintages of wine. A good example is the 94 Orlando Centenary. They have been sitting in a locked glass front cupboard for years. And the storage conditions in the store may be constant during the day, but not exactly great for long term storage.

Posted: Fri Sep 03, 2004 7:50 pm
by RedRay
Hi Ric,

You make an excellent point. In this case I have been a regular browser for many years and these were not "regular" stock. The '94 was only just recently put on the shelves and there were 6 still in their original paper wrappers that were also in excelent condition. I was therefore prepared to take a punt.

But they were standing up!...Lucky I got then early!!!!!!

best regards

Ray