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Display issue?

Posted: Thu Oct 14, 2021 7:57 pm
by WAwineguy
Not sure if anyone else is having this problem, but posts where someboy quotes another user's posts are showing up as just blank posts on my feed.

Any suggestions on what is going wrong?

Re: Display issue?

Posted: Thu Oct 14, 2021 9:41 pm
by Ian S
[quote="WAwineguy"]Not sure if anyone else is having this problem, but posts where someboy quotes another user's posts are showing up as just blank posts on my feed.

Any suggestions on what is going wrong?[/quote]

Testing

Re: Display issue?

Posted: Thu Oct 14, 2021 9:42 pm
by Ian S
Not blank, but the quote display code appears like it's disabled (and I've seen that on some other posts recently)

<self reporting so Gav gets to see it>

Re: Display issue?

Posted: Fri Oct 15, 2021 10:15 pm
by Ian S
Trying a few other commands

bold
italic
underline
bbc.co.uk

Re: Display issue?

Posted: Fri Oct 15, 2021 10:16 pm
by Ian S
yep looks like the BB code may be disabled as a global setting :?:

Re: Display issue?

Posted: Sat Oct 16, 2021 12:42 pm
by Con J
Something has definitely changed.

If you go back to older topics some of the posts have disappeared.

Cheers Con.

Re: Display issue?

Posted: Sun Oct 17, 2021 8:55 pm
by Ian S
Have pm'd Gavin as well.

Re: Display issue?

Posted: Mon Oct 18, 2021 10:01 am
by Gavin Trott
[quote="Ian S"]Not blank, but the quote display code appears like it's disabled (and I've seen that on some other posts recently)

<self reporting so Gav gets to see it>[/quote]

Well, who can help? We did have an outage, and when brought back it seems to have developed this noticeable problem.

Who may be able to help correct this for me, its outside of my expertise?

Gavin

Re: Display issue?

Posted: Mon Oct 18, 2021 10:18 pm
by Mike Hawkins
If I tried to fix it Gavin the problems would be even worse!

Re: Display issue?

Posted: Mon Oct 18, 2021 11:54 pm
by Ian S
Hi Gavin
I don't know the software, but like all IT helpdesk experts, would lean on the power of google.

First up, I'd check the global settings (section 3.2 of this doc)
https://download.phpbb.com/pub/documentation ... tation.pdf

to see if BB code has become disabled

See also section 5.1 if this doesn't reveal the answer, in case there is a hierarchy of permissions where a higher setting is over-ruling a lower setting.

If neither of those work, it's generally best to search for people raising the problem, and at first glance, top of the list on a google search for "bb commands not working phpbb" was this one, which might be relevant if the outage was for an upgrade:
https://www.phpbb.com/customise/db/extension ... x/faq/2011

Hope this helps. If that still draws a blank, usually posing the problem on one of those forums will get helpful responses.

Re: Display issue?

Posted: Wed Oct 20, 2021 1:42 pm
by Gavin Trott
Test

Re: Display issue?

Posted: Wed Oct 20, 2021 9:26 pm
by Ian S
Bravo Gavin!