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Great customer service - Fermoy Estate

Posted: Wed Aug 20, 2003 3:57 pm
by Irregular
I recently had a problem with 3 bottles of the 97 Fermoy Estate Reserve Chardonnay – corked, 3 out of 8 or 9 opened from the case so far. Contacted the winery, and they indicated they would arrange replacements. The replacements arrived today, a mixed selection of Cabernet, Reserve Cabernet, Shiraz, Merlot and Semillon. Great effort Fermoy.