corked wine - ordinary response form winery

Paul · Post by **Paul** » Thu Mar 25, 2004 3:33 pm

Have a corked 2001 Serafino shiraz which is undrinkable and 95% of wine is still in bottle.
Phoned winery..... they said they would replace it when I return the bottle/wine with cork.
I said I won't be in Mclaren Vale for several months and they said no problem just return the bottle/wine when I come down and I said OK.
Wonder what the wine will be like in 6 months ???
I bet you they are thinking I won't return the wine but they are wrong !!!

Anthony · Post by **Anthony** » Thu Mar 25, 2004 3:35 pm

which winery was it Paul?

Gavin Trott · Post by **Gavin Trott** » Thu Mar 25, 2004 3:36 pm

Paul wrote:Have a corked 2001 Serafino shiraz which is undrinkable and 95% of wine is still in bottle.
Phoned winery..... they said they would replace it when I return the bottle/wine with cork.
I said I won't be in Mclaren Vale for several months and they said no problem just return the bottle/wine when I come down and I said OK.
Wonder what the wine will be like in 6 months ???
I bet you they are thinking I won't return the wine but they are wrong !!!

Hi paul

Did you buy it at retail? Usually the retailer will replace it and get their own replacement from the winery/distributor.

Anthony · Post by **Anthony** » Thu Mar 25, 2004 3:36 pm

Think I'm turning blonde in my old age :wink:

Gavin Trott · Post by **Gavin Trott** » Thu Mar 25, 2004 3:37 pm

Anthony wrote:Think I'm turning blonde in my old age

You said that just a moment before I did! :wink:

Paul · Post by **Paul** » Thu Mar 25, 2004 3:56 pm

Serafino 2001 shiraz purchased at cellar door.
Not sure if a retailer would appreciate someone trying for a replacement when the wine was actually purchased at cellar door.
Well, if Serafino are willing to wait 6 months to replace it then I'll return any other corked Serafino's which I may have in the meantime.

Gavin Trott · Post by **Gavin Trott** » Thu Mar 25, 2004 4:01 pm

Paul wrote:Serafino 2001 shiraz purchased at cellar door.
Not sure if a retailer would appreciate someone trying for a replacement when the wine was actually purchased at cellar door.
Well, if Serafino are willing to wait 6 months to replace it then I'll return any other corked Serafino's which I may have in the meantime.

Thanks

I wondered, you're right, I couldn't replace cellar door purchases.

Good luck, they should

a) replace it immediately.

b) bottle them in screwcaps!

michel · Post by **michel** » Thu Mar 25, 2004 4:03 pm

Paul wrote:Have a corked 2001 Serafino shiraz which is undrinkable and 95% of wine is still in bottle.
Phoned winery..... they said they would replace it when I return the bottle/wine with cork.
I said I won't be in Mclaren Vale for several months and they said no problem just return the bottle/wine when I come down and I said OK.
Wonder what the wine will be like in 6 months ???
I bet you they are thinking I won't return the wine but they are wrong !!!

There has been a study that showed that corked wines with time had less tca detecteable once opened - something like that. Murray knows the study. Store the wine on its side in contact with the cork.

You are well within your rights to ask for a replacement and send the wine to them in the post with a receipt for the shipping and for them to send you a replacement with a cheque for the shipping.
I wouldnt accept any less especially since you bought it cellar door.

regards
michel

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