felixp21 wrote:I am not sure about that Polymer.
Unless the act has changed in the past 3 weeks, the last time I looked, it is the responsibility of the vendor at the final point of sale to replace a defective bottle. It has absolutely nothing to do with the Domaine, unless it has been purchased directly from that Domaine (a good example is Marchand-Tawse in NSG, who will and do replace corked bottles upon presentation of the bottle and receipt)
obviously, it is impossible for a winemaker in Burgundy to replace a faulty bottle for a consumer 20,000 kms away. That is why the importer takes a margin knowing that such situations arise. (rest assured, the retailer comes to the importer with bottle in hand!!)
As an importer, the last thing that crosses my mind is that i might "piss" off a producer, it is simply the practicality that gets in the way of any sensible resolution between consumer and Domaine.
As mentioned above, I have only returned a corked bottle once in my life, it being a Rousseau Chambertin. The retailer in Sydney asked for, and received, the re-corked bottle and replaced it with a 2002 Chambertin (the "incident" happened about 2005 from memory)
Normally, I wouldn't bother, but given this was such a young wine at the time, and the cost, I went thru with the hassle.
I think that you will find the much larger problem for those ITB is pre-moxed wines, not corked wines. But goodness, please, let's not go there!!!!!
You're right the retailer is obligated to replace it for the end user. And the distributor to the retailer and then winery to the distributor.
But the winery is still on the hook to "replace" the wine....
And as far as distributor vs. producer...it isn't done with actual replacement of the wine, it would be resolved via credits....
When it comes to a distributor, in say AU, dealing with Burgundy producers...either they have an understanding that they'll replace (credit) or they're not doing it because they have no desire to upset the producer and the bigger than normal margins make up for that...Seems like that is the case for any wines in very high demand...for stuff where it isn't like that, the relationship seems to be different.
It is one of the reasons why Burgundy producers, while annoyed at Premox, don't seem to be treating it with as much seriousness as they should...because ultimately, whether it is TCA or premox, their distributors aren't going back to them to replace the bottles...and it certainly doesn't help that most consumers don't go back to the retailers who then don't often go back to the distributors who don't go back to the producers...and as you said, Premox is a bigger problem..but it is also so much less straightforward than TCA.